To solve network issues with precision, you must first understand their nature, origin, affected users, and duration. With this strategic understanding, a quick and effective solution can be created while avoiding irrelevant changes. The basic network troubleshooting procedures will streamline your troubleshooting process. In this article, we will examine five ways to troubleshoot common network problems.
Ensure Hardware Connectivity
Verify that all hardware is properly connected, powered on, and functional. Loose cords or accidental router switches can cause networking problems. Prioritize checking switch positions. Additionally, power cycle your modem, router, and PC by turning them off for at least 60 seconds before restarting to ensure a smooth experience. This simple yet effective troubleshooting method addresses common network issues.
Scan for Malware and Viruses
Malicious software can compromise the security and functionality of your network. Perform a thorough scan on all connected devices for malware and viruses using reputable antivirus software. Malware can not only affect the performance of individual devices but may also spread across the network, causing widespread issues. Regularly update your antivirus software and schedule periodic scans to ensure a secure network environment.
Ping and Tracert
If your router is functioning well and your IP address doesn’t start with 169, the problem may lie between your router and the internet. To check your IP address, you can navigate to My IP website. For private IP, you can do it from the command line through ipconfig command. Use the ping tool to check connectivity with a major server like Google. Navigate to the command prompt and use the ping command to check your router. Similarly, employ the tracert command to identify errors along the pathway between your router and Google DNS servers.
Examine the Database Logs
To ensure optimal functionality, thoroughly examine database logs. Confirm that the databases are functioning properly. Even if your network looks to be operational, a full or faulty database could be the primary source of poor network performance. Regularly monitoring logs helps in identifying possible problems before they grow worse, ensuring that the system runs smoothly and efficiently. Regular monitoring is essential for detecting anomalies and maintaining the smooth operation of your database and network.
Contact Your Internet Service Provider
If the troubleshooting instructions fail, contact your ISP for assistance. Confirm that there are no issues on their end. Check interruption maps on your smartphone to see if others in your area are experiencing similar issues. Effective contact with your internet service provider may help in the rapid identification and resolution of connectivity difficulties.